A positive and visible online reputation is imperative for companies to grow and maintain their business today. Let’s face it, we are all busy and the thought of adding even one more thing to your plate can be overwhelming. So we shove it to the side and continue to ignore it until it becomes a giant bad online reputation issue. Out of sight; out of mind. Trouble is, though it’s out of your sight, it’s in plain sight for the world to see. Your digital footprint has a big impact at a critical time in the purchasing cycle: when a customer or potential customer decides whether or not to do business with you.
We understand your time is limited. And it takes a special understanding of PR, marketing and online resources to manage all the review sites. A professional online reputation management company can:
2) Consistently create and distribute content through their blog service, newsletter service and social media management, further tipping the scales in your favor for a positive image when you have no time to post content.
3) Respond to online customer complaints in a timely manner and encourage your happy customers to write good product reviews.
4) Facilitate the generation of good reviews from existing satisfied customers for placement on problematic review sites.
5) Provide monthly reporting and benchmarking to ensure established goals are met.
6) Provide training at the end of the contracted period to your chosen staff person so that reputation management efforts continue.
A good agency offers you an affordable alternative to a full-time employee, taking great care when assigning an account manager to work with your company. When it comes to something as important as your public image, how can you expect anything less? Interested in hiring a professional to handle your online reputation? Contact us now!